1. Overview
CorFutures LLC ("CorFutures," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, Trader Hub platform, Orbit membership, The Edge Program, and related services (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Services.
2. Information We Collect
a. Account Information
When you register for an account, we collect your name, email address, password (stored in hashed form), and billing information (processed securely by our payment processor — we do not store full card numbers).
b. Trader Hub Usage Data
To power the analytics, statistics, and personalized tools within the Trader Hub, we collect data you actively enter into the platform, including:
- Trade journal entries (date, instrument, entry/exit price, size, outcome, notes);
- Risk management inputs (account size, risk percentage, position sizing parameters);
- Performance metrics you record (win rate, average risk-reward, session P&L);
- Tool usage preferences and dashboard configurations.
This data is used exclusively to calculate your personal statistics, populate your performance dashboards, and provide the tool functionality you request. It is not sold, shared with advertisers, or used for any purpose outside of delivering our Services to you.
c. Technical and Usage Data
We automatically collect certain technical information when you access our Services, including IP address, browser type and version, operating system, pages visited, time spent on pages, referring URLs, and device identifiers. This information is used for security, platform diagnostics, and aggregate analytics (e.g., understanding which features are most used) to improve our Services.
d. Communications
If you contact us via email or support channels, we retain those communications to respond to your inquiry and improve our support quality.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate your identity;
- Deliver and operate the Trader Hub tools, statistics, and personalized features;
- Process subscription payments and send billing communications;
- Send transactional emails (receipts, account notices, password resets);
- Send service updates, product announcements, and educational content (you may opt out);
- Detect and prevent fraud, abuse, and security incidents;
- Comply with legal obligations;
- Improve, develop, and optimize our platform and educational content.
We do not use your personal data for algorithmic trading, third-party advertising, or any purpose unrelated to delivering CorFutures Services to you.
4. Data We Do NOT Collect or Sell
CorFutures does not and will never:
- Sell, rent, or auction your personal data to any third party;
- Share your trading data or financial information with advertisers or data brokers;
- Use your account activity to serve targeted advertisements;
- Build behavioral profiles for resale to marketing companies;
- Share your email address with third-party marketing lists without your explicit consent.
5. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors who assist in operating our Services (e.g., payment processors, hosting providers, email delivery services). These vendors have access to your data only as necessary to perform their functions and are contractually required to maintain confidentiality and security.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a different privacy policy.
6. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit using TLS/SSL;
- Encryption of sensitive data at rest;
- Secure, hashed storage of passwords (we never store plaintext passwords);
- Access controls limiting data access to authorized personnel only;
- Regular security assessments and monitoring.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.
7. Cookies and Tracking
We use cookies and similar tracking technologies to operate our Services, remember your preferences, maintain your authenticated session, and gather aggregate analytics. Types of cookies we use:
- Essential Cookies: Required for the platform to function (authentication, session management).
- Preference Cookies: Store your settings and dashboard configurations.
- Analytics Cookies: Help us understand how users interact with the platform (using aggregate, anonymized data).
You can control cookie behavior through your browser settings. Disabling essential cookies may prevent some features from working correctly.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide Services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required by law to retain certain records (e.g., financial transaction records, which may be retained for up to 7 years).
You may request deletion of your Trader Hub data (trade journal entries, performance records, custom inputs) at any time without closing your account by contacting us at the email below.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data (subject to legal obligations).
- Portability: Request an export of your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us.
- Objection: Object to certain processing of your data.
To exercise any of these rights, contact us at legal@corfutures.com.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a user under 18, we will delete that information promptly. If you believe a minor has provided us with their information, please contact us immediately.
11. Third-Party Links
Our Services may contain links to third-party websites, brokers, or tools. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of external sites and encourage you to read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by sending you an email. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at: legal@corfutures.com
CorFutures LLC
United States